Maverick products have various
Limited Warranties ranging from 90 Days to 2 years. Please consult your
original User Manual for the terms of your warranty. If you can no longer
find your user manual you can download one from the main menu on our
website. Products are warranted to be free of defects in parts, materials
and workmanship for various defined periods from date of purchase. A proof
of purchase may be required for a claim to be processed.
Should any problems be experienced, or repairs or servicing be required:
1. Check the FAQ section of this website for
If you’re still
having trouble, please contact Maverick Customer Service by:
1. Email – email@example.com
2. Phone – 1-800-526-0954
Our customer service team will walk
you through some general trouble shooting options and if that does not
help, give you instructions on how to pack and ship the product to
Maverick's National Service Center located as follows:
Maverick Customer Service
94 Mayfield Ave.
Edison NJ 08837
Important: Do not send any parts or products to Maverick
without calling or emailing and obtaining instructions. Sometimes the problem
can be resolved prior to sending the product back. Also, when sending
products to us we suggest that you use a service that can provide you with a
tracking number in the unlikely event of non-receipt.
The warranty is VOID if instructions for use are not followed; for
accidental damage; for commercial use; for damage incurred while in
transit; or if the product has been tampered with.
The warranty gives you specific legal rights and you may also have other
rights, which vary from state to state.
Note our units will work with almost
all grills. There are specific units that, however that do not fit well
with some model grills. For example our ET-75 unit does not work with most
Weber Gas Grills. If you are concerned about a unit fitting your grill
please do not hesitate to contact us by calling our toll free number